Terms & Conditions

Effective Date: March 6, 2025

Welcome to Pom Pilates! By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the site.

1. Acceptance of Terms

By using this website, you agree to the terms and conditions outlined here.

2. Use of the Website

You agree to use the website for lawful purposes and in accordance with our policies. You must not use the website in any manner that could damage, disable, overburden, or impair the functionality of the site, or interfere with other users’ ability to access it.

3. Account Registration and Security

To access certain services on our website, such as class booking or purchasing, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Fees

Any fees associated with classes, memberships, or products offered on our website must be paid in accordance with our payment terms. Prices are subject to change, and any updates will be posted on our website. Payment information is processed securely, and you agree to provide accurate billing information.

5. Monthly Packages

We offer monthly packages that provide access to our classes and services. By purchasing a monthly package, you agree to the following terms:

  • Payment Terms: Monthly packages may be billed automatically at the beginning of each billing cycle. The payment amount and billing cycle will be clearly outlined at the time of purchase. You agree to provide accurate billing information and notify us of any changes to your payment method.

  • Cancellation and Refunds: Monthly packages are non-refundable. If you wish to cancel your package, you must do so prior to the start of the next billing cycle to avoid charges for that cycle. Any unused classes within the package are forfeited once the cycle ends.

  • Expiration of Package: Unused classes within a monthly package must be used before the expiration of the current cycle. Classes cannot be rolled over to the next cycle.

6. Online Bookings and App Use

To book classes and manage your membership, we use a third-party website/app. By using the app, you agree to the following terms:

  • Booking Process: All class bookings, cancellations, and schedule changes must be made through the website/app. You are responsible for ensuring your bookings are accurate.

  • Cancellation Policy: If you cancel a class through the app, cancellations must be done within 12 hours of the class start time to avoid a cancellation fee. Failure to cancel in time will result in a charge for the session.

  • No-Show Policy: If you do not show up for a class without canceling in advance, the class credit will be lost and you will not be refunded or credited. 

  • Availability of Classes: Classes are subject to availability. You acknowledge that class schedules and availability may change, and that Pom Pilates is not responsible for any booking conflicts or technical issues with the website/app.

  • Third-Party App Terms: By using the third-party website/app for booking, you also agree to comply with the terms and conditions set forth by the 3rd party provider. Pom Pilates is not responsible for any issues related to the website/app, including technical issues, billing problems, or user errors.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and videos, is the property of Pom Pilates or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written consent from Pom Pilates.

8. Privacy and Data Collection

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of your data as described in our Privacy Policy.

9. Health and Safety Disclaimer

Pom Pilates encourages all participants to listen to their bodies and exercise within their personal limits. If you have any pre-existing health conditions or concerns, consider consulting a healthcare provider before beginning a new exercise program. By participating in our classes or using our services, you acknowledge that you do so at your own risk and that Pom Pilates is not liable for any injuries or health issues that may arise from participation in classes or exercises.

10. Third-Party Links

Our website may contain links to third-party websites that are not under our control. We are not responsible for the content or practices of any third-party sites, and we encourage you to read their terms and privacy policies before engaging with them.

11. Changes to Terms

Pom Pilates reserves the right to update or modify these Terms & Conditions at any time. When changes are made, the updated version will be posted on this page with a revised Effective Date. We encourage you to review these terms periodically for any updates.

12. Limitation of Liability

To the fullest extent permitted by law, Pom Pilates will not be liable for any damages arising from the use or inability to use the website, including but not limited to indirect, incidental, or consequential damages.

13. Indemnification
By using our Site or services, you agree to indemnify, defend, and hold harmless Pom Pilates, along with its affiliates, officers, directors, employees, and agents, from any claims, liabilities, damages, losses, or expenses—including reasonable attorney’s fees—that arise from or are in any way related to your use of our Site or services.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising from these terms will be resolved in the appropriate courts of Los Angeles County, California.

15. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please email us.